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Terms & Conditions


A) We shall not be liable for any loss or damage whatsoever arising from our failure wholly or in part to perform the contract by reason of (1) default by our suppliers and failure by us to make arrangements with other suppliers or (2) any cause whatsoever beyond our control.
B) In no circumstances whatsoever shall we be liable for consequential loss.


Buyer’s standard Conditions of Purchase shall not apply unless specifically accepted in advance.


It is a condition of sale that the full amount of V.A.T. shall be paid at the same time as payment is made for the relative goods.


We may require in full or in stage payments at or prior to delivery of the goods. Unless alternative agreement is made, payment shall be made on presentation of the invoice (These are nett terms - no discount allowed and none should be taken).


The risk in all goods supplied shall pass to the purchaser on delivery.
The priority in all goods supplied shall remain with ourselves until payment in full of all monies due to us.
Cheques and credit card payments shall not be treated as payment until cleared.
Until payment or sale as stated in the next paragraph that purchaser shall hold the goods as Bailee and shall, if required by us, store them in such a way as to make it clear that they are our property.
The purchaser may sell the goods in the normal course of its business but shall hold in trust for us such part of the proceeds as shall be equal to the amount due to ourselves.


Orders will only be accepted for delivery at price ruling at time of dispatch.
We reserve the right to alter the specification or to withdraw any item without prior notice, or impose a new price if costs of the article in question rise.


Any claim for goods damaged in transit or shortage must be made in writing to the carriers and ourselves within three days of receipt of the goods, otherwise we cannot accept any responsibility for loss or damage. No credit notes can be issued until the goods are returned to our warehouse, well packed to avoid further damage. Where orders have been correctly executed by us, goods may only be returned with our prior written permission. A deduction of at least 10% will be made from the credit note as a handling and re-stocking charge.


Any stipulated dates or periods for the delivery are approximate estimates only. We shall not be liable for any expenses direct or indirect consequential or contingent loss or damage however caused (whether by negligence of ourselves, our servants or agents or otherwise) arising from delay in delivery of any goods to the buyer.
Such delay shall not give rise to the right of the buyer to treat the contract as repudiated or to reject the goods and we shall have such extra time as is deemed necessary to deliver the goods to the buyer.

Failure by us to make any instalment or partial delivery shall not affect the contract for the balance of goods.
We shall have the right to make partial or instalment deliveries of goods and the buyer shall accept such instalment or partial delivery.
Each instalment or partial delivery shall for the purpose of payment be deemed to be a separate transaction and may be involved separately.


Unless otherwise expressly stated the goods are not sold as being suitable for any particular purpose.
It is the responsibility of the Buyer before displaying, using or reselling the goods for any such purpose to carry out adequate tests to satisfy that all the goods are in all respects for such purpose and will have no deleterious effect.


No servant, agent or employee of ours has the authority or right to vary or modify any of these conditions nor has any such servant, agent, employee or any person have any authority to give or agree to any warranties or conditions or make any representations or promises on behalf of us in respect if the quality, fitness or other characteristics of any goods to be sold by us, to the buyer.


The warranty only applies to the original buyer. The period of warranty is 90 days effective from our invoice date. This warranty is in lieu of and excludes all other expressed implied warranties of merchantability or fitness for any particular uses.
Under no circumstances shall Febland Group Ltd be liable for an incidental or consequential damage or loss.
Labour and related expenses to install replacement goods are not covered by this warranty. Febland Group Limited responsibility for transportation under this warranty is limited to carriage for the delivery of repaired units via the cheapest method to the purchaser in England, Scotland or Wales only. Febland Group Limited will not be responsible for repair of units that have been subject to abuse, misuse, alteration, accident or negligent uses, nor for the repairs made by an unauthorised person or with goods other than those provided by the Febland Group Limited.


All prices quoted are “ex-works”.
Delivery costs to destinations are imposed on the ex-works price of goods supplied.
No charge for delivery applies for customers collecting directly from our warehouse.


In the event of debts being unsettled after the closure or insolvency of a Limited Company the buyer and/or Director or Directors of the creditor company agrees to become personally liable for such debts.